Artikelen gelabeld: service level agreement

Why clone databases for firefighting


As more and more customers are moving their mission-critical Oracle database workloads to virtualized infrastructure, I often get asked how to deal with Oracle’s requirement to reproduce issues on a physical environment (especially if they use VMware as virtualization platform – as mentioned in Oracle Support Note # 249212.1). In some [...]

The Zero Dataloss Myth


In previous posts I have focused on the technical side of running business applications (except my last post about the Joint Escalation Center). So let’s teleport to another level and have a look at business drivers. What happens if you are an IT architect for an organization, and you ask your [...]

The EMC Oracle Joint Escalation Center


EMC and Oracle have supported each others products since 1995 and both spent millions of dollars in making them work together. EMC actually became famous in the late nineties because of our “Guilty until proven innocent” support mentality. We are known for the first company to give meaning to the [...]